Returns & Exchanges
J. PRESS accepts returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of the delivery date. We are committed to ensuring your satisfaction with our timeless Ivy League staples and tailored apparel.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box and include the provided return packing slip to ensure accurate processing.
- 3.Attach Shipping Label
Print the prepaid UPS return shipping label generated from our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to any authorized UPS location and retain your tracking receipt; refunds are processed within 7-10 business days of receipt.